Decision Support Platform

FNOL and Triage is a next generation decision support platform that helps improve repair shop assignment optimization. Using a predictive analytics model that normalizes repair cost data, FNOL and Triage provides insurers and MSOs with insight to better support repair shop assignments.

• Easily visualize how shops perform. See all repair shops in the area and sort them based on the best normalized scores.
• Understand estimate turnaround time. Insurers can see which shops are creating bottlenecks because of delays in the estimating process.
• Access comprehensive shop information. See shop information and performance including its rank among peers, number of repairs completed, its best and worst makes, and average estimate time.
• Create and manage templates. Create schemes and define selection criteria that can be used as filters during repairer searches.
• Pre-built or ad-hoc reports at your fingertips. Access pre-built reports using drop down parameters to quickly see repair network performance or slice and dice data, create new reports, and drill down into the details for more business insight.