Meet Stephen Klemchuck Business Pro Tip: Salespeople are consultants first, retailers second. Every conversation with the customer is an opportunity to uncover challenges so we can solve them together. Quote: The definition of insanity is doing the same thing over and over again but expecting different results Stephen Klemchuck, Director[…]
People
Meet Martin Ouellet
MEET MARTIN OUELLET Director, Business Development Québec Audatex Canada Enterprise Sales-Leadership Business Pro Tip: Great partners are listeners. Quote: “I joined Solera because the industry is reinventing itself leveraging AI, data, and technology. I believe Solera is uniquely positioned to drive and be a significant part of that change. That’s[…]
Congratulations to CCIF winner Jerry Yahda!
Congratulations to Jerry Yahda of Art & Creation Auto Body (ACA) of Thornhill, Ontario, our CCIF contest winner. Jerry, pictured with Audatex District Sales Manager Carla Matta, is posing with his new BOSE SoundWear wireless speakers. We threw in a Solera | Audatex toque to keep him warm during the[…]
Names in the news: Tom White
Bio Before he joined Solera Canada, Tom White worked in various enterprise architecture and business analyst roles, helping large financial firms adopt new technologies and manage their ever-growing deluge of data. Through this process, he discovered the joys of data visualization and its power to glean insights. Role at Solera[…]
Names in the news: Stewart Tarrant
Stewart Tarrant joined Enservio (a Solera Company) in early 2018 to lead the organization’s Canadian Contents Appraisal Division. As a claims management and appraisal expert, he is responsible for all aspects of the division including the development and market roll-out of Enservio, talent recruitment, client relationship management, and overall strategic[…]
Names in the news: Albert Blais
Albert Blais heads up our Technical Support team, which achieved a First Contact Resolution (FCR) of 94% in 2017. In other words, almost all customer support issues were solved on the first call. Considering that many of us loathe having to have multiple conversations with any kind of customer service[…]
Working in an Uncommon Culture
A Company Culture that Really Stands Apart Having joined Audatex Canada, a part of the Solera Group, this June, I’ve been busy adapting to a new culture, learning a new industry, and delivering on my 1-30 (day action plans). Having spent the past five years working in the HR/ Payroll[…]
Names in the News: Kelly Merchant
Bio/Intro Kelly began his career with Audatex in October of 1990 as a Technical Training Specialist in the ADP Claims Services Group. Bringing with him his expansive experience in underwriting, Kelly played a pivotal role in the company’s growth throughout Western Canada. Being a licensed Red Seal Auto Technician who[…]