Meet Stephen Klemchuck Business Pro Tip: Salespeople are consultants first, retailers second. Every conversation with the customer is an opportunity to uncover challenges so we can solve them together. Quote: The definition of insanity is doing the same thing over and over again but expecting different results Stephen Klemchuck, Director[…]
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Meet Stephen Smyth

Meet Stephen Smyth Business Pro Tip: Business decisions are best made when backed by research and the insights they reveal. Stephen Smyth, Audatex Canada’s Director of Business Development, has spent more than a decade building stronger relationships between businesses and their clients. With more than 15 years of experience in[…]
Turbulence in Canada’s auto industry

Why partnering on results tracking and market insights is critical for navigating uncertainty A new report on Canada’s auto industry reinforces how key partnerships are critical to understanding the rapidly changing marketplace and business environment. Everyone is familiar with the metaphorical expression, ‘from the frying pan into the fire,’ which cautions[…]
Get Accurate Pre-Repair Estimates in Less Than Three Minutes with Qapter Intelligent Estimating

Qapter Visual Intelligence (VI) Can Reduce Estimate Cycle Time by 50% Insurance companies have long been interested and invested in the use of artificial intelligence (AI) to speed up the automotive claims process – and the pandemic only accelerated its prevalence. The main benefit during the pandemic has been touchless[…]
Reduce Parts Selection Process Time by Two-Thirds with APU Intelligence

New APU Upgrade Leverages Millions of HIC Records to Accurately Preselect Part Type Every Time Artificial intelligence (AI) and machine learning (ML) are a popular topic in the automotive industry. While most of the headlines focus on how AI and ML facilitate new technologies such as advanced driver assist systems[…]
Meet Martin Ouellet

MEET MARTIN OUELLET Director, Business Development Québec Audatex Canada Enterprise Sales-Leadership Business Pro Tip: Great partners are listeners. Quote: “I joined Solera because the industry is reinventing itself leveraging AI, data, and technology. I believe Solera is uniquely positioned to drive and be a significant part of that change. That’s[…]
Solera Rolls out its State-of-the-art Intelligent Estimating Solution to 25,000 Bodyshops

Simple Upgrade to Qapter® Allows Shops to Get Started in Less Than 30 Days 2021 March 1 – Westlake, Texas — Solera, a global leader in data, applications and services for insurance and automotive, today announced the global rollout of their state-of-the-art Artificial Intelligence (AI) solution, Qapter®, to automotive repair[…]
A Quick-Start Guide: 4 Tips to Accurate Vehicle Damage Image Capture

A picture is worth a thousand words. In this case, the right set of pictures could be worth hundreds of dollars. With modern technology and guided photo capture tools, it’s easier than ever for a policyholder to initiate the first step in the claims processes. The images can then by[…]
Solera releases Guided Image Capture, engineered to revolutionize AI-based repair

The latest Qapter® Intelligent Self-Service Computer Vision Module Poised to Redefine Claims Processing January 2021 – Westlake, TX — Solera Holdings, Inc., a global leader in risk and asset management data and software solutions for insurance and automotive industries, today launched Guided Image Capture (GIC), a customizable Qapter® module part[…]
Supplement costs and rates analysis

As insurers are well aware, supplements are a major source of friction during the claims process—impacting cycle time, staff labour—especially reviewers, and even the payment process. Granted, although getting the estimate right the first time is the ultimate objective, supplements will always be necessary in many cases: part price changes,[…]